The 5 Everyday Tasks You Should Automate in Your Home Services Business (And the Tools to Do It)

Small-to-medium-business-automation

If you’re a home services business owner — plumber, electrician, contractor, painter, or anyone who’s more hands-on than behind a desk — you’re probably spending too much time on repetitive tasks that don’t directly make you money.

At Epic IT Automations, we help small businesses streamline and scale by eliminating the bottlenecks that slow them down. One of the biggest time-sucks we see? Tasks that should be automated — but aren’t.

Here are 5 everyday tasks you can (and should) automate starting now — plus tools that make it easy.

1. Lead Capture & Follow-Up

Problem: You miss leads because you’re on the job, not glued to your phone.

Solution: Use forms that automatically send leads into your CRM, tag them by service type, and trigger instant text/email follow-ups.

Tool stack: Jotform + HighLevel + Google Sheets

Bonus: Set up auto-reminders to follow up 2 days later if they don’t reply. No more leads slipping through the cracks.

2. Quote Requests & Job Scheduling

Problem: Too many back-and-forth texts or phone calls to book a job.

Solution: Add online booking tools to your website. Let customers request appointments, and route them into a smart calendar that matches your availability.

Tool stack: Calendly + Zapier + Google Calendar

3. Client Onboarding

Problem: New customers don’t get a consistent onboarding experience — or worse, they ghost.

Solution: Create a simple automation that sends a welcome email, prep instructions, and a quick video walkthrough once they book.

Tool stack: HighLevel + Loom + Gmail

4. Invoice Reminders & Payments

Problem: You’re chasing down payments manually and wasting hours each week.

Solution: Use automated invoicing tools that send reminders, accept payments, and sync to your accounting platform.

Tool stack: QuickBooks + Stripe + Zapier

5. Review Requests

Problem: Happy customers forget to leave reviews — and you forget to ask.

Solution: Set up an automated “review request” message that sends 24–48 hours after the job is complete.

Tool stack: HighLevel + Google Business Profile link

 

At Epic IT Automations, we specialize in building systems like this — using our 4-step EPIC System:

  • Envision the System
  • Platform Setup
  • Integrate & Automate
  • Continuously Optimize

We believe you shouldn’t have to be tech-savvy to run an efficient, profitable business.

Book a free 15-minute consultation and let’s identify the 1-2 bottlenecks we can eliminate this month — and build a custom solution just for your business.

👉 Schedule Your Free Consult Today to identify opportunities for efficiency and automation!

Contact: (608) 581-5100 or email us at info@epicitautomations.com. Learn more about our offerings by following us on Facebook, YouTube, and Instagram.

Our Consulting Guarantee to Clients

About Our Guarantee Policy

For clients who purchase our business automation package, we guarantee that we will design and implement a custom IT automation solution that will save time within their business, reduce redundant workflows & manual tasks, and improve overall performance.

We partner with our business automation clients and provide them with an end-to-end solution.  If we do not fulfill our guarantee, then we will continue working with you until we find a solution that solves your specific business needs. 

epic-it-automations-what-is-workflow-automation
By submitting this form, you are agreeing to receive marketing communications from Epic IT Automations. You can unsubscribe at any time. 

Get Our FREE eBook!

What is workflow automation anyway? Automation is essential for businesses and there are many benefits included. If you want to know what it is and who uses it, this eBook is a great place to start!